About
AfterShip provides comprehensive shipment tracking and post-purchase communication tools for brands. The platform aggregates tracking information from multiple carriers, sends automated delivery updates to customers, and creates branded tracking pages that keep shoppers engaged throughout the shipping process.
features
- Multi-Carrier Tracking - Unified tracking across 800+ shipping carriers worldwide with real-time updates
- Branded Tracking Pages - Customizable delivery status pages that match brand aesthetics and messaging
- Automated Notifications - SMS and email alerts for shipping milestones, delays, and delivery confirmations
- Delivery Analytics - Performance insights on carrier reliability, delivery times, and customer satisfaction
- Exception Management - Proactive alerts and resolution tools for shipping delays and delivery issues
- Returns Integration - Seamless connection between tracking and return initiation processes
- API Access - Developer tools for custom integrations and tracking implementations
Use cases
Order tracking, Delivery alerts, Shipping status, Returns handling, Customer updates, Delivery notifications
Pros
- Reduces customer service inquiries about order status
- Improves delivery transparency and customer satisfaction
- Provides valuable insights into shipping performance
- Supports hundreds of global carriers in one platform
- Creates additional marketing touchpoints during shipping
- Proactive issue resolution prevents delivery problems
- Easy integration with existing e-commerce systems
Key info
Always check the vendors website for the most up-to-date pricing.
Pricing type
Subscription
Pricing overview
Pricing not public
Starts at
$9/mo
Free trial
Yes
No
Free plan
Yes
No