About
Loop Returns automates the entire return process from customer initiation to inventory restocking. E-commerce brands can customize return policies, provide instant refunds or exchanges, and track returned items through the complete cycle. The platform reduces manual work while improving customer experience through faster processing.
features
- Automated Returns Processing: Streamlines refunds, exchanges, and returns management.
- Customizable Workflows: Allows custom return policies based on product, order, or customer attributes.
- Exchange Management: Supports direct exchanges, incentivized exchanges, and “Shop Now & Later” options.
- Fraud Detection: Automatically detects and mitigates potential returns abuse.
- Integrated Logistics Support: Offers shipping options to minimize return costs and optimize reverse logistics.
- Data Analytics & Insights: Provides metrics on return trends, revenue retention, and customer engagement.
- Multi-channel POS Support: Manages returns both online and in-store for a consistent customer experience.
- Digital Tracking: Keeps customers updated with real-time tracking for all returns.
Use cases
No items found.
Pros
- Reduces manual processing time for returns
- Improves customer satisfaction with faster resolutions
- Increases revenue through exchanges over refunds
- Provides detailed analytics on return patterns
- Integrates seamlessly with existing e-commerce systems
- Customizable policies to match brand requirements
- Reduces operational costs associated with returns
Alternatives to
Loop Returns
Key info
Always check the vendors website for the most up-to-date pricing.
Pricing type
Subscription
Pricing overview
Pricing not public
Starts at
$155/mo
Free trial
Yes
No
Free plan
Yes
No